Here at the Belmont this week, we were very pleased to learn that, for the second year in a row, we’ve received a TripAdvisor certificate of excellence. This is awarded to businesses on TripAdvisor that are in the top 10% and regularly receive excellent reviews from their guests. We were very pleased to receive this award and Operations Manager James Bowie was quick to praise our team,
“The team at the Belmont work very hard to look after guests during their stay at the Belmont, they are the reason for the hotel’s ongoing success and the reason guests keep coming back to stay with us. We do our best to keep investing in the property and have some great rooms, but it’s the people on our team who go the extra mile – Julian our Maintenance manger loves interacting with our guests and is always keen to resolve any maintenance issues to a high standard, Betty on our breakfast team consistently delivers exceptional customer service and treats our guests like family, and Steve on reception always has a warm welcome for new and returning guests alike. This award is down to the efforts of the whole team to help us stand out in a busy hotel market in Leicester, and I think all the team do a fantastic job to that end.”
The Belmont won a certificate of excellence from TripAdvisor last year, along with their first ever listing in The Good Hotel guide, an independent listing of the best hotels & Inns in the UK.